Privacy Policy
Learn how Kredly collects, uses, shares, protects, and retains personal information when you use our money transfer comparison website.
This Privacy Policy explains how Kredly collects, uses, discloses, and protects personal information when you visit kredly.co or use our money transfer comparison and currency information services.
Kredly is an independent comparison service. We do not provide money transfer services, hold customer funds, open payment accounts, or process payments. When you choose to visit or use a third-party provider, that provider processes your information under its own privacy policy.
1. Who we are
Kredly is operated by KredlyCo located at Dubai, Marina Plaza.
For data protection questions or requests, contact us at privacy@kredly.co.
2. Information we collect
Information collected automatically
When you access Kredly, our hosting, content delivery, security, and server infrastructure may process technical information such as:
Your IP address
Browser and device type
Operating system and language settings
Requested pages and referring website
Date and time of requests
Approximate country or region derived from an IP address
Server errors, security events, and diagnostic information
We use this information to deliver the website, prevent abuse, investigate errors, maintain security, and understand the general performance of the service.
Comparison inputs
When you use our comparison or currency tools, you may enter information such as an amount, destination country, or currency pair. These inputs are used to return the requested comparison or calculation. They are not intended to identify you and should not contain personal or payment information.
Information you provide to us
If you contact us by email, we may receive your name, email address, message, attachments, and any other information you choose to provide. Please do not send bank account details, card information, identity documents, passwords, or other sensitive financial information.
Affiliate and outbound links
Some links on Kredly are affiliate links. When you follow one of these links, the destination URL may identify Kredly as the referring publisher. The provider or affiliate network may collect information about your visit under its own privacy policy.
Kredly may receive aggregated reporting or confirmation that a referral resulted in a signup or other eligible action. We do not receive your provider password, payment card details, bank credentials, or complete transaction information through these links.
3. How we use information
We may use information for the following purposes:
To operate, maintain, and secure Kredly
To provide requested comparisons, rates, and website functionality
To monitor availability, diagnose errors, and improve performance
To detect fraud, scraping abuse, malicious traffic, and security threats
To respond to questions, privacy requests, and correction reports
To measure affiliate referrals and administer commercial relationships
To comply with legal obligations and protect our legal rights
We do not use personal information to make automated decisions that produce legal or similarly significant effects. Kredly’s provider rankings are based on transfer data such as payout, fees, exchange-rate markup, and delivery estimates—not on personal profiling.
4. Legal bases for processing
Where the UK GDPR, EU GDPR, or similar laws apply, we generally rely on the following legal bases:
Legitimate interests: operating and improving the website, maintaining security, preventing abuse, responding to communications, and administering affiliate relationships
Legal obligations: retaining or disclosing information where required by applicable law
Consent: where we specifically request consent for an optional use of personal information. You may withdraw consent at any time
5. Cookies and similar technologies
As of the effective date of this policy, Kredly does not use non-essential advertising or cross-site behavioral tracking cookies on its public website.
Our hosting or security providers may use essential technologies required to deliver the website, balance traffic, prevent abuse, or preserve security. Third-party providers may set their own cookies after you leave Kredly or interact with their websites. Their use of cookies is governed by their own policies.
If we introduce analytics, advertising, personalization, or other non-essential cookies, we will update this policy and provide any notice or consent controls required by applicable law.
6. How we share information
We may disclose information to the following categories of recipients when reasonably necessary:
Hosting, infrastructure, content delivery, and security providers
Email and communication service providers
Technology vendors that help us maintain or monitor the service
Affiliate networks and providers for referral attribution
Professional advisers, including lawyers, accountants, and auditors
Regulators, courts, law enforcement, or other authorities where disclosure is legally required
A buyer, successor, or relevant adviser in connection with a merger, financing, restructuring, or sale of the business
Service providers may process information only for the services they provide to us and subject to applicable contractual and legal safeguards.
We do not sell personal information for monetary consideration. As of the effective date, we do not share personal information for cross-context behavioral advertising.
7. International data transfers
Kredly and its service providers may process information in countries other than the country where you live. These countries may have different data protection laws.
Where required, we use appropriate safeguards for international transfers, such as contractual protections, adequacy decisions, or other mechanisms recognized by applicable data protection law.
8. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Routine server and security logs are generally retained for a limited operational period unless needed to investigate abuse, an incident, or a legal claim
Email correspondence may be retained while a request is active and afterward where reasonably necessary for support, compliance, dispute resolution, or recordkeeping
Affiliate and accounting records may be retained for the period required by tax, accounting, and commercial laws
When information is no longer required, we delete it, anonymize it, or securely isolate it until deletion is possible.
9. Your privacy rights
Depending on where you live and applicable law, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information
Restrict or object to certain processing
Receive certain information in a portable format
Withdraw consent where processing is based on consent
Appeal or complain about how a request was handled
Lodge a complaint with your local data protection authority
To exercise a privacy right, email privacy@kredly.co. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.
10. Children’s privacy
Kredly is intended for adults and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact privacy@kredly.co so we can investigate and take appropriate action.
11. Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
12. Third-party websites
Kredly contains links to money transfer providers and other third-party websites. We do not control those websites or their privacy practices. Before providing information or completing a transaction, review the provider’s privacy policy, terms, regulatory status, and security practices.
13. Changes to this policy
We may update this Privacy Policy when our services, data practices, providers, or legal obligations change. We will publish the updated version on this page and revise the effective date. Material changes may be communicated through an additional notice where required.
14. Contact us
KredlyCo
Dubai, Marina Plaza
Email: privacy@kredly.co